Windows FAQs

Renewal by Andersen stands apart because we’re more than just a window manufacturer – we’re a full-service replacement company. From design consultation to custom manufacturing and professional installation, every step of the process is handled by Renewal by Andersen experts, not subcontractors.

Our exclusive Fibrex® material combines the strength and stability of wood with the low-maintenance performance of vinyl, ensuring long-term durability, superior energy efficiency, and a beautiful finish that lasts. Each window is custom built to your home’s exact specifications, backed by one of the strongest limited warranties in the industry.

Plus, Renewal by Andersen of Eastern NY provides local expertise backed by a nationally trusted brand – delivering our Signature Service promise: a smooth, seamless experience that makes replacement windows easy and worry-free.

Fibrex® material is a proprietary composite developed by Andersen that combines the strength and stability of wood with the low-maintenance performance of vinyl. It’s made from a blend of reclaimed wood fiber and thermoplastic polymer, creating a material that’s twice as strong as vinyl and designed to perform beautifully for decades.

Unlike wood, Fibrex® won’t rot, warp, or require painting. And unlike vinyl, it won’t bow or crack under extreme temperature changes. It also allows for narrower frames and more glass area, giving you better views and more natural light.

Every Renewal by Andersen window is built with Fibrex® because it provides the perfect balance of durability, energy efficiency, and lasting beauty, with minimal upkeep required.

Renewal by Andersen windows and doors are engineered from the ground up for exceptional energy performance in every season. It starts with our exclusive Fibrex® material, which insulates 700 times better than aluminum and helps reduce thermal transfer, keeping your home warmer in winter and cooler in summer.

We also use High-Performance™ Low-E4® glass and other advanced glass options designed to block heat, UV rays, and cold air, without sacrificing natural light. Each window is custom-built to fit your home, which eliminates air leaks and drafts that waste energy.

Combined with professional installation by certified experts, our products meet or exceed ENERGY STAR® standards, helping homeowners lower utility bills, reduce environmental impact, and enjoy year-round comfort.

Renewal by Andersen Signature Service is our promise of a seamless, start-to-finish window and door replacement experience, built around superior products, professional installation, and exceptional customer care.

Unlike companies that sell windows made by others, Renewal by Andersen manages the entire process in-house. That means one accountable partner for everything – design consultation, custom manufacturing, installation, and warranty coverage.

That accountability shows up on installation day. A Master Installer reviews the project with you before work begins so you know exactly how your job will proceed, and when the work is finished, the crew completes a detailed point-by-point inspection of every window before the project is signed off.

Our Signature Service ensures you get the best combination of expert craftsmanship and attentive service, backed by one of the strongest limited warranties in the industry. It’s a stress-free experience designed to make home improvement simple, reliable, and rewarding from beginning to end.

ENERGY STAR® certified windows meet strict energy efficiency guidelines set by the U.S. Environmental Protection Agency (EPA). These standards are designed to help homeowners reduce energy consumption, lower utility costs, and protect the environment, all without sacrificing comfort or performance.

Renewal by Andersen windows are custom-engineered to exceed ENERGY STAR® criteria for your region. Each unit features advanced insulating glass, airtight construction, and Fibrex® composite frames that minimize heat loss in winter and heat gain in summer.

By choosing ENERGY STAR® certified windows from Renewal by Andersen, you’re investing in products that help maintain consistent indoor temperatures, reduce your carbon footprint, and potentially increase your home’s resale value, all while keeping your home more comfortable year-round.

You’ll usually notice several signs when your windows are no longer performing as they should. Common indicators include drafts, condensation between panes, difficulty opening or closing, or noticeable increases in your heating and cooling bills. You may also see peeling paint, rotting wood, or fogged glass that can’t be cleaned.

Beyond visible wear, older windows often lack the energy efficiency and insulation of today’s advanced materials. If your home feels uncomfortable near the windows (too hot in summer or too cold in winter) replacement can make a dramatic difference.

Renewal by Andersen’s window replacement process is designed to be simple, transparent, and worry-free from start to finish. Every project follows a clear set of steps to ensure exceptional quality and customer satisfaction:

1. In-Home Consultation – A design consultant meets with you to assess your current windows, discuss goals, and help you choose styles, finishes, and options that fit your home.
2. Custom Measurements – We take precise measurements to ensure a perfect, airtight fit for every window — no gaps, no drafts.
3. Manufacturing – Your new windows are custom-built in our U.S. facilities using Fibrex® composite material and energy-efficient glass tailored to your climate.
4. Installation – Our certified installers carefully remove your old windows, prepare the openings, and install your new units with minimal disruption to your home.
5. Clean-Up – We treat your home with respect, cleaning the workspace thoroughly and disposing of your old windows responsibly.
6. Final Inspection – The team reviews the installation with you to ensure everything meets our high standards and your expectations.
7. Ongoing Support – Every product is backed by one of the strongest limited warranties in the industry for peace of mind long after installation.

From consultation to completion, Renewal by Andersen’s process ensures precision, performance, and professionalism every step of the way.

Yes! Renewal by Andersen can replace windows year-round, including during the winter months. Our installation teams are trained to work efficiently in all seasons, using specialized techniques to minimize exposure to outdoor temperatures and protect your home’s interior.

During cold or wet weather, installers replace windows one at a time to keep your home comfortable and energy loss to a minimum. They also use protective drop cloths and barriers to prevent dust, debris, and moisture from entering your living spaces.

In fact, winter can be a great time for replacement – you’ll immediately notice the improvement in comfort and efficiency once your new windows are installed. Whether it’s cold, windy, or raining, you can count on Renewal by Andersen’s experienced professionals to deliver a clean, careful, and weather-ready installation.

Preparing for your window installation is simple and helps ensure the process goes smoothly. Before our team arrives, we recommend taking a few quick steps:

1. Clear the area around your windows. Move furniture, window treatments, plants, or décor at least a few feet away from the openings.
2. Remove window coverings. Take down blinds, curtains, or drapes so installers have full access to the window frame.
3. Disable security sensors. If you have alarms connected to your windows, temporarily turn them off or contact your security provider.
4. Secure pets and children. Keep them in another room or area for their safety during the installation.
5. Provide access. Make sure installers can easily reach all areas where windows will be replaced, both inside and outside your home.

Our crew will handle the rest, including protecting floors and furniture with drop cloths and performing a thorough cleanup afterward. With just a little preparation, you can sit back and enjoy a smooth, efficient installation day.

During installation, Renewal by Andersen’s certified installers work carefully and efficiently to remove your old windows and replace them with your new, custom-built ones. Each window is installed one at a time to minimize drafts and maintain indoor comfort. Our team uses protective coverings to keep your floors and furnishings clean and treats your home with the same care we’d treat our own.

Once installation is complete, the crew performs a detailed inspection to ensure each window opens, closes, and seals properly. They’ll also walk you through how to operate and care for your new windows. After cleanup, your old windows and any debris are hauled away for responsible disposal or recycling.

After installation, you can expect a noticeable difference right away – quieter rooms, improved comfort, and better energy efficiency. And if any questions arise later, Renewal by Andersen’s warranty and customer support team are always just a call away.

Renewal by Andersen offers a full selection of custom replacement windows designed to complement any home style and meet a variety of performance needs. Each window is built to order using our exclusive Fibrex® composite material and energy-efficient glass options.

Popular styles include:

• Double-Hung Windows – Classic design with two operable sashes for easy ventilation and cleaning.
• Casement Windows – Hinged on the side and open outward for maximum airflow and clear views.
• Bay & Bow Windows – Elegant, angled designs that add light, space, and architectural interest.
• Sliding/Gliding Windows – Smooth operation and space-saving design perfect for modern homes.
• Awning Windows – Top-hinged windows that open outward to allow fresh air in even during light rain.
• Picture Windows – Fixed panes that provide expansive, unobstructed views and excellent insulation.
• Specialty Windows – Custom shapes and configurations to match unique openings or add a decorative touch.

All styles can be customized by color, grille pattern, hardware, and interior finish, allowing homeowners to design windows that fit both their home’s architecture and their personal style.

Fibrex® windows are designed to keep your home comfortable year-round by minimizing heat transfer (the movement of heat in or out of your home through the window frame and glass).

The secret lies in the Fibrex® composite material, which insulates 700 times better than aluminum. It resists expanding and contracting with temperature changes, helping maintain a tight, energy-efficient seal that prevents drafts and air leaks. Combined with our High-Performance™ Low-E4® glass, Fibrex® frames reduce unwanted heat gain in summer and heat loss in winter.

This means your home stays cooler in the summer and warmer in the winter with less strain on your HVAC system. The result is greater comfort, lower energy bills, and windows that perform beautifully in every season.

The TruScene® insect screen system from Renewal by Andersen offers superior protection, ventilation, and visibility, all in one sleek design. Made with a micro-fine stainless steel mesh that’s nearly invisible, TruScene® screens let in over 25% more fresh air and sunlight than standard screens while keeping out even the smallest insects.

Homeowners love that TruScene® screens provide crystal-clear views without the haze or glare you get from traditional fiberglass mesh. They’re also durable and corrosion-resistant, ensuring long-lasting performance even in humid or coastal environments.

Best of all, TruScene® screens are custom-fit for each Renewal by Andersen window, so they blend seamlessly with your frames and maintain the clean, refined look of your home, inside and out.

Yes! Renewal by Andersen windows are engineered to block up to 95% of harmful UV rays that can fade furniture, flooring, artwork, and fabrics. This protection comes from our advanced High-Performance™ Low-E4® glass and other available glass options, which use microscopic coatings to reflect ultraviolet and infrared light while still allowing plenty of natural sunlight to enter your home.

By reducing UV exposure, these windows help preserve the beauty and lifespan of your interiors, keeping colors vibrant and materials looking like new. At the same time, the glass improves overall energy efficiency by minimizing heat transfer, so your home stays more comfortable throughout the year.

Renewal by Andersen offers a selection of beautiful, energy-efficient patio doors designed to enhance your home’s comfort, functionality, and style. Each door is custom-built for a perfect fit and features durable materials, smooth operation, and superior weather performance.

Available styles include:

• Hinged French Patio Doors – A timeless design that opens inward or outward, adding classic charm and elegance to any home.
• Contemporary Sliding Patio Doors – Sleek, space-saving doors with wide glass panels for expansive views and effortless operation.
• French-Style Sliding Patio Doors – The look of traditional French doors combined with the convenience of a sliding design.

All Renewal by Andersen patio doors feature energy-efficient glass, Fibrex®-framed sashes, and custom hardware and color options to match your décor. Whether you prefer a modern look or a traditional feel, each door is designed for lasting beauty, smooth performance, and exceptional energy savings.

Renewal by Andersen entry and patio doors are built with the same energy-saving innovation found in our replacement windows. Each door is engineered to seal tightly against drafts, reduce heat transfer, and maintain consistent indoor temperatures year-round.

Our doors feature High-Performance™ Low-E4® glass options that help keep your home cooler in summer and warmer in winter by blocking unwanted heat gain and loss. The frames are made from durable, insulating Fibrex® composite material or energy-efficient wood cores with weather-resistant exteriors.

Every door is custom-sized and professionally installed to ensure a precise fit, eliminating the gaps and air leaks that can waste energy. Together, these features deliver lasting comfort, lower utility bills, and superior performance.

The main difference between sliding patio doors and French doors lies in how they operate and the style they bring to your home.

Sliding patio doors glide smoothly along a track, making them ideal for areas where space is limited, like decks or patios where you don’t want a swinging door. They offer a sleek, modern look with large glass panels that maximize natural light and outdoor views.

French doors, on the other hand, feature two hinged panels that swing open either inward or outward. They’re known for their classic, elegant appearance and can create a wide, welcoming entryway that enhances both traditional and transitional homes. Because a French door swings rather than slides, there’s also no track running across the floor of the opening — a smaller detail that matters for accessibility and for moving furniture in and out.

Both styles from Renewal by Andersen are built with energy-efficient glass, durable materials, and customizable finishes, so you can choose the look and operation that best fits your home’s layout and personality.

Absolutely! Every Renewal by Andersen window is custom-built to match your home’s style and your personal preferences, inside and out. You can choose from a wide range of colors, finishes, hardware options, and grille patterns to create a look that’s uniquely yours. With 37 color combinations and 11 hardware finishes to choose from, there’s a combination for virtually any exterior palette and interior style.

• Colors & Finishes: Select from durable exterior finishes like Terratone®, Sandtone®, or Forest Green, and interior options such as white, canvas, oak, maple, or pine. Fibrex® material allows for darker, richer tones that resist fading and never require painting.
• Hardware: Choose from elegant metal finishes, including brushed nickel, oil-rubbed bronze, and satin chrome, for a perfect finishing touch that complements your décor.
• Grille Patterns: Add traditional charm or contemporary flair with options like Colonial, Farmhouse, Prairie, or custom grille designs.

Because each window is made to order, you’ll get a perfect blend of performance, beauty, and individuality, designed specifically for your home.

The right window style depends on your home’s architecture and the look you want to achieve, and Renewal by Andersen offers options for every design aesthetic.

For traditional homes, styles like double-hung, bay, bow, and picture windows work beautifully. These classic designs complement Colonial, Craftsman, Cape Cod, and Victorian-style homes with their symmetry, character, and timeless appeal. Grille patterns such as Colonial or Farmhouse can further enhance that traditional look.

For modern and contemporary homes, consider casement, awning, sliding, or specialty-shaped windows. These styles feature clean lines, wide glass areas, and minimal framing, emphasizing natural light and unobstructed views. Slim profiles and darker finishes like black or bronze pair especially well with modern architecture.

Because every Renewal by Andersen window is custom-made, you can mix and match styles, colors, and hardware finishes to create a cohesive design that reflects your home’s personality, whether it’s classic, modern, or somewhere in between.

If your goal is to brighten your home and make spaces feel larger, several Renewal by Andersen window styles are especially effective at maximizing natural light.

• Picture Windows: These fixed windows offer the largest, unobstructed glass area, flooding rooms with sunlight while framing beautiful outdoor views.
• Casement Windows: Hinged on the side and opening outward, casement windows allow full top-to-bottom ventilation and wide, clear views with minimal framing.
• Bay and Bow Windows: These multi-panel designs extend outward from your home, adding dimension and capturing light from multiple angles – perfect for living rooms and dining areas.
• Sliding Windows: Also known as gliding windows, these have wide horizontal openings that let in generous light while saving space.

For rooms with privacy concerns (like bathrooms or bedrooms) you can pair these styles with obscured or frosted glass options to balance light and privacy.

No matter the style, Renewal by Andersen’s narrow Fibrex® frames and High-Performance™ Low-E4® glass ensure you enjoy more sunlight without added heat or glare.

Renewal by Andersen windows are designed for easy maintenance and lasting performance, so keeping them clean and beautiful takes very little effort.

• Glass Cleaning: Use a mild soap-and-water solution or a standard glass cleaner with a soft cloth. For windows with tilt-in or removable sashes, cleaning both sides of the glass can be done safely from inside your home.
• Frame Care: The Fibrex® composite material never needs painting or refinishing. Simply wipe frames with a damp cloth to remove dust or dirt – no harsh chemicals required.
• Hardware & Tracks: Periodically check hardware and moving parts. A small amount of silicone-based lubricant can help keep locks and hinges operating smoothly.
• Screens: If you have TruScene® insect screens, gently vacuum or rinse them with water and allow to air dry before reinstalling.

Because Fibrex® resists warping, cracking, and corrosion, your windows will maintain their performance and appearance for years with minimal upkeep and maximum peace of mind.

No – Renewal by Andersen windows do not require painting or staining to maintain their appearance or performance. The exterior frames are made from our exclusive Fibrex® composite material, which is engineered to be fade-resistant, weatherproof, and virtually maintenance-free. The color is fused into the material during manufacturing, so it won’t peel, crack, or chip, even after years of exposure to the elements.

For the interior, you can choose from several factory-applied finishes such as white, canvas, or sandstone, as well as real wood veneers like oak, maple, or pine. These wood interiors can be stained or painted at installation to match your décor, giving you the flexibility of a custom look with the durability of Fibrex®.

Renewal by Andersen offers one of the strongest limited warranties in the window and door industry, giving homeowners lasting peace of mind. Every product and installation is backed by comprehensive coverage that includes:

• Glass: Coverage for 20 years against defects in material and workmanship, including issues like seal failure that cause fogging or streaking.
• Frame & Sash: Coverage for 20 years against defects in the Fibrex® material and all factory finishes.
• Hardware: Coverage for 10 years on locks, lifts, handles, and other functional components.
• Installation: Each window and door is installed by Renewal by Andersen’s certified installers and comes with a 2-year installation warranty, ensuring proper fit and performance.

This combination of product and installation protection means your investment is safeguarded – and if service is ever needed, it’s handled directly by Renewal by Andersen professionals, not a third party.

With this warranty, homeowners can count on long-lasting performance, beauty, and confidence in every window and door we install.

If you ever experience a problem with your Renewal by Andersen windows or doors, help is just a call or click away. For warranty claims, service requests, or general product questions, contact Renewal by Andersen of Eastern NY directly – our local team will handle everything for you.

You can reach us by:

• Phone: Call our local service department during regular business hours for prompt assistance. You can also reach Renewal by Andersen Service directly at 800-226-6619 — the same number printed on the sticker on your window.
• Online: Visit our Contact page to submit a service request or message our customer care team.
• In Person: If preferred, you can also contact our regional office for scheduling or warranty documentation.

Have feedback on your experience? We want to hear it either way. Every customer receives a satisfaction survey when their project wraps up, and that’s the fastest route to the people who can act on it. If something wasn’t handled to your satisfaction, contact us directly — our local team owns the outcome and will make it right.

Have older Andersen® products that weren’t installed by us? For questions about Andersen® windows or doors outside of a Renewal by Andersen replacement project, call the Andersen WindowCare® Solution Center at 1-888-888-7020 or visit AndersenWindows.com.

Because all products are custom-built and installed by Renewal by Andersen professionals, our team can quickly verify warranty coverage, order any needed parts, and schedule expert service.

With Renewal by Andersen of Eastern NY, you’re never on your own – our local service team stands behind your investment for the life of your windows and doors.

Renewal by Andersen is committed to sustainability at every stage, from product design to installation. Our goal is to create beautiful, energy-efficient windows and doors that help homeowners reduce their environmental impact without compromising on performance or style.

Key sustainable practices include:

• Fibrex® Material Innovation: Our exclusive Fibrex® composite contains 40% reclaimed wood fiber by weight, much of it reclaimed directly from Andersen’s own manufacturing processes. This reduces waste and makes Fibrex® twice as strong as vinyl, so it lasts longer and requires less replacement over time.
• ENERGY STAR® Certified Performance: Renewal by Andersen products meet or exceed ENERGY STAR® criteria, helping homeowners lower energy use and greenhouse gas emissions.
• Efficient Manufacturing: Our production facilities are designed for waste reduction, responsible sourcing, and recycling, diverting millions of pounds of material from landfills each year.
• Long Product Lifespan: Durable materials and expert installation mean fewer replacements, a key part of long-term sustainability.

By combining smart design, responsible manufacturing, and lasting performance, Renewal by Andersen helps create homes that are more comfortable, energy-efficient, and environmentally responsible.

When we say that Fibrex® is made from reclaimed materials, it means that much of the wood fiber used to create Fibrex® comes from reclaimed sawdust and wood shavings that would otherwise go to waste in Andersen’s manufacturing process. These reclaimed fibers are blended with a thermoplastic polymer to form a strong, durable composite material that delivers the beauty of wood and the low maintenance of vinyl.

By reusing materials that would normally be discarded, Renewal by Andersen helps reduce landfill waste and conserve natural resources, all while producing a window frame that lasts longer and performs better than traditional materials.

Every Fibrex® window frame is:

• Twice as strong as vinyl, maintaining its shape and tight seal in all temperatures.
• Resistant to rot, decay, and warping, eliminating the need for painting or staining.
• Engineered for sustainability, with up to 40% reclaimed wood fiber by weight.

In short, Fibrex® is a material that’s better for your home and better for the planet.

Energy-efficient windows help reduce your heating and cooling costs by limiting the amount of heat that escapes in winter and enters in summer. Renewal by Andersen windows are engineered with multiple layers of protection that work together to maintain comfortable indoor temperatures and reduce strain on your HVAC system.

• Fibrex® frames provide superior insulation compared to aluminum or vinyl, preventing drafts and minimizing thermal transfer.
• High-Performance™ Low-E4® glass reflects heat in the summer and traps warmth in the winter while still allowing plenty of natural light inside.
• Custom-fit installation ensures a tight seal that prevents air leaks, one of the most common causes of energy loss in older homes.

Over time, these features can lead to significant energy savings, lower utility bills, and a more comfortable home environment, all while reducing your home’s carbon footprint.

Replacement windows from Renewal by Andersen are designed with advanced security features that help protect your home while maintaining comfort and style.

Each window includes durable frames, reinforced hardware, and multiple locking points that create a tight, secure seal when closed. Renewal by Andersen’s Fibrex® composite material is twice as strong as vinyl, making it more resistant to warping or forced entry. Many styles also feature continuous locking mechanisms and impact-resistant glass options that add another layer of safety and strength.

Because every window is custom-measured and professionally installed, there are no weak points or gaps where intruders could pry or tamper. Beyond physical protection, secure windows also provide peace of mind, helping homeowners feel safe while enjoying better energy efficiency, quieter interiors, and lasting performance.

Renewal by Andersen windows are designed with family safety in mind, offering features that help prevent accidents while maintaining ventilation and comfort.

One of the most important options is the Window Opening Control Device (WOCD), a built-in safety latch that limits how far the window can open. This helps prevent children from opening windows wide enough to climb or fall through, while still allowing airflow. The device can be easily released by an adult for full operation when needed.

In addition, Renewal by Andersen windows feature smooth, secure locking mechanisms and durable Fibrex® frames that stay sturdy and easy to operate over time – no sticking, jamming, or loose sashes that could pose a safety risk.

For families with young children, these design details add up to greater peace of mind, combining safety, comfort, and performance in one dependable window system.

Renewal by Andersen windows contribute to healthier indoor air quality by preventing drafts, reducing allergens, and using materials that are safe for your home environment.

• Tight Seals and Custom Installation: Each window is custom-built and professionally installed to create an airtight fit that prevents outdoor pollutants, dust, and pollen from entering your home.
• Low-Emission Materials: Fibrex® composite frames and factory-applied finishes are certified to meet strict indoor air quality standards, emitting virtually no volatile organic compounds (VOCs).
• Improved Ventilation: Operable styles like casement, awning, and double-hung windows make it easy to increase airflow when you want fresh air while maintaining control over comfort and energy use.
• Moisture Control: High-performance glass and weathertight construction help reduce condensation and humidity, discouraging mold or mildew growth.

Together, these features help create a cleaner, more comfortable home environment so you can breathe easier and live better with Renewal by Andersen windows.

During a free in-home consultation, a Renewal by Andersen design consultant meets with you to learn about your home, your goals, and your style preferences. The visit is informative, relaxed, and completely obligation-free.

Here’s what to expect:

1. Assessment of Your Current Windows or Doors – The consultant examines your existing units for issues like drafts, leaks, or poor insulation and discusses any challenges you’ve noticed.
2. Design Guidance and Product Options – You’ll explore window and door styles, colors, finishes, and hardware, with personalized recommendations based on your home’s architecture and your budget.
3. Energy Efficiency Review – The consultant explains how different glass and material options can improve your home’s comfort and reduce energy costs.
4. Precise Measurements – They’ll take accurate measurements to ensure your new products will fit perfectly.
5. Detailed Quote – You’ll receive a customized, all-inclusive price estimate, valid for a set period, so you can make your decision with confidence.

The consultation is all about education and options, not pressure – giving you the information you need to choose the right solution for your home.

Scheduling your free in-home consultation or requesting a quote with Renewal by Andersen of Eastern NY is quick and easy. You can reach our team in whichever way works best for you:

• Online: Visit our Schedule a Consultation page and fill out a short form. One of our team members will contact you to confirm your appointment.
• By Phone: Call our local office to speak directly with a Renewal by Andersen representative who can answer questions and set up your consultation time.
• At Events: You can also meet us at local home shows or community events. Our representatives can schedule your appointment on-site.

Consultations are completely free and obligation-free, and they’re available at your convenience, including evenings and weekends.

Yes. Renewal by Andersen of Eastern NY offers a variety of flexible financing options to make your window or door replacement project fit comfortably within your budget.

During your free in-home consultation, your design consultant will review available payment plans and help you choose an option that works best for you. These may include low monthly payment plans, deferred payment options, or promotional financing for qualified buyers.

Financing is quick and convenient – you can often apply and receive a decision during your consultation, with no obligation to purchase.

Our goal is to make the Renewal by Andersen experience as accessible as possible, so you can start enjoying the comfort, efficiency, and beauty of your new windows and doors right away.

Financing is provided with approved credit through third-party lenders. Terms and conditions vary. Ask your design consultant for complete details.

No. Renewal by Andersen of Eastern NY does not subcontract installation work to third-party crews. Every window and door installation is performed by our own trained professionals – Certified Master Installers who work exclusively on Renewal by Andersen projects.

This is a key difference from many home improvement companies that rely on independent subcontractors who may be juggling multiple brands and jobs. Our installers know our products inside and out because it’s all they work with, and they’re held to Renewal by Andersen’s quality and customer service standards on every job.

Using our own installation teams also means a single point of accountability for your project. If a question or service need arises after installation, you contact Renewal by Andersen of Eastern NY directly, not a separate contractor who may have moved on to other work.

From your first consultation to your last warranty call, you’re working with one company and one team.

When you hire a general contractor for window replacement, you’re typically coordinating between multiple parties – the contractor, the window manufacturer, and possibly a separate installer. If something goes wrong, it can be difficult to determine who’s responsible, and you may find yourself caught between competing warranties with no single point of accountability.

A full-service window replacement company like Renewal by Andersen handles the entire process under one roof: design consultation, custom manufacturing, professional installation, and ongoing warranty support. There’s one team managing your project and one company standing behind it.

This matters more than most homeowners realize. A window that’s manufactured correctly but installed poorly won’t perform as it should, and a contractor’s labor warranty may not cover defects that stem from the product itself, or vice versa. With Renewal by Andersen of Eastern NY, there are no gaps in coverage and no finger-pointing between separate companies.

You also benefit from installers who are specifically trained on the products they’re installing, rather than general tradespeople working with unfamiliar materials. The result is a smoother process, a better-performing installation, and complete peace of mind.

Andersen Corporation has been in business for over 120 years, making it one of the most established and trusted names in the window and door industry. The company was founded in 1903 by Danish immigrant Hans Andersen and his family in Hudson, Wisconsin, with a commitment to quality craftsmanship and innovation that continues to this day.

Renewal by Andersen is the full-service window and door replacement division of Andersen Corporation, bringing that same heritage of quality and innovation directly to homeowners. While Andersen windows are sold through retail and wholesale channels, Renewal by Andersen provides a complete start-to-finish experience (consultation, custom manufacturing, professional installation, and warranty support) all handled by one company.

When you choose Renewal by Andersen of Eastern NY, you’re partnering with a locally operated team backed by more than a century of American manufacturing expertise. That combination of national strength and local accountability is what sets us apart.

Renewal by Andersen windows are manufactured in the United States at our facility in Cottage Grove, Minnesota, just miles from where the Andersen Corporation was founded over 120 years ago.

Unlike many window companies that sell mass-produced, stock-size products, every Renewal by Andersen window is custom-built to order based on the exact measurements taken at your home. Your windows don’t sit in a warehouse waiting to ship – they’re manufactured specifically for your project, using our exclusive Fibrex® composite material and precision engineering.

This custom manufacturing process ensures a perfect fit, optimal energy efficiency, and a finished product that meets the high standards Renewal by Andersen is known for. It also means your investment supports American manufacturing and American jobs.

From our Cottage Grove production facility to your home in Eastern New York, every step of the process is handled by Renewal by Andersen professionals.

Certified Master Installers are Renewal by Andersen’s trained, in-house installation professionals – not subcontractors. Every installer goes through a rigorous training program to ensure they meet Renewal by Andersen’s exacting standards for quality, precision, and customer care.

This matters because even the best window or door won’t perform properly if it’s not installed correctly. Certified Master Installers are trained to take precise measurements, prepare openings properly, install products to manufacturer specifications, and ensure every window and door seals tightly and operates smoothly.

They also treat your home with respect, using protective coverings on floors and furniture, performing a thorough cleanup, and completing a detailed final inspection before the job is done.

Because Renewal by Andersen of Eastern NY uses its own Certified Master Installers rather than outsourcing to third-party contractors, there’s one team accountable for your entire project, from manufacturing through installation and warranty service.

Yes! Renewal by Andersen has been ranked #1 in Customer Satisfaction among Window and Patio Door Manufacturer Brands by J.D. Power for six consecutive years (2020–2025).

The J.D. Power U.S. Windows and Patio Doors Satisfaction Study is based on feedback from thousands of real homeowners who have completed window and door replacement projects. The study evaluates companies across several dimensions, including durability, performance, features, ease of use, appearance, value relative to price paid, and overall level of trust.

This recognition isn’t based on marketing claims – it’s earned through the actual experiences of homeowners across the country. Being ranked #1 for six years running reflects Renewal by Andersen’s consistent commitment to quality products, professional installation, and exceptional customer care.

As part of the Renewal by Andersen family, our Eastern NY team delivers the same nationally recognized quality and Signature Service that earned this distinction, backed by local expertise and personal attention.

The cost of replacement windows varies depending on the frame material, glass options, window size, and whether professional installation is included. Here’s a general overview of how the most common materials compare:

Vinyl windows tend to be the least expensive option on the market. They’re low-maintenance but may lack the strength and longevity of premium materials.

Aluminum windows fall in a similar range to vinyl and are lightweight and strong, but they conduct heat and cold readily, making them one of the least energy-efficient frame materials available.

Fiberglass windows are a mid-to-upper-range option, offering good durability and insulation at a moderate price point.

Wood windows are typically among the most expensive frame materials, especially with premium species and custom options. They offer timeless beauty but require ongoing maintenance to protect against moisture and wear.

Composite windows, like those made with Fibrex® material, are a premium option that reflects the advanced engineering, energy efficiency, and durability built into the product. With Renewal by Andersen, the price includes consultation, custom manufacturing, professional installation, and warranty coverage – so there are no hidden costs.

Your Renewal by Andersen of Eastern NY design consultant can provide a detailed, all-inclusive quote during your free in-home consultation.

The answer comes down to material strength. Vinyl window frames need to be thicker to maintain structural rigidity – without that extra bulk, vinyl can flex, bow, or warp, especially in larger window sizes or under extreme temperature changes.

Fibrex® composite material is twice as strong as vinyl, which means it can achieve the same (or better) structural performance with a significantly narrower frame profile. The result is more glass area in every window opening, giving you bigger views, more natural light, and a cleaner, more refined look.

This difference is especially noticeable with larger windows like picture windows, casements, and sliding styles, where even a small reduction in frame width translates to a meaningful increase in visible glass.

So with Fibrex®, you don’t have to choose between strength and style – you get both.

Fiberglass is a solid window frame material known for its strength and stability, but Fibrex® composite offers key advantages that set Renewal by Andersen windows apart.

Both materials are durable and low-maintenance, but Fibrex® is made from a blend of reclaimed wood fiber and thermoplastic polymer, giving it the strength and rigidity of wood with the weather resistance of vinyl. This unique composition means Fibrex® frames are twice as strong as vinyl and can be manufactured with narrower profiles, maximizing your glass area for better views and more natural light.

Fiberglass frames, while sturdy, are often painted rather than having color integrated into the material. Over time, painted surfaces can chip or fade, especially with prolonged sun and weather exposure. Fibrex® frames have color engineered throughout the material, so the finish won’t peel, flake, or need repainting.

Additionally, Fibrex® contains up to 40% reclaimed wood fiber by weight, making it a more sustainable choice. And because Fibrex® is exclusive to Renewal by Andersen, every window is custom-built and professionally installed with a single warranty covering everything.

Aluminum window frames were once one of the most popular options, and many older homes in the Eastern NY area still have them. While aluminum is strong and lightweight, it has significant drawbacks that modern materials like Fibrex® have been specifically designed to overcome.

The biggest issue with aluminum is thermal conductivity – it readily transfers heat and cold, making it one of the least energy-efficient frame materials available. In winter, aluminum frames can feel cold to the touch and contribute to condensation, drafts, and higher heating bills. In summer, they conduct outdoor heat into your home.

Fibrex® composite material insulates 700 times better than aluminum, dramatically reducing heat transfer and improving year-round comfort. Unlike aluminum, Fibrex® won’t corrode, pit, or oxidize, and it maintains its color and structural integrity for decades without painting or refinishing.

Fibrex® also allows for narrower frame profiles, which means more glass area and better views, an advantage over the thicker sightlines common with aluminum windows. If you’re replacing older aluminum windows, the improvement in energy efficiency and comfort is one of the most dramatic upgrades you can make.

Most entry doors on the market are made from one of three materials (wood, fiberglass, or steel) and each has trade-offs. Ensemble® entry doors from Renewal by Andersen are designed to deliver the advantages of all three without the drawbacks.

Wood doors offer timeless beauty and a solid feel, but they’re vulnerable to swelling, cracking, and rot from moisture, and they require regular refinishing to maintain their appearance.

Fiberglass doors are durable and low-maintenance, with good energy efficiency, but they can sometimes feel lighter or less substantial than real wood, and surface damage can be difficult to repair.

Steel doors provide excellent security and strength at a lower price point, but they can dent on impact, rust over time, and conduct heat and cold, reducing energy efficiency.

Ensemble® entry doors combine a scratch-resistant fiberglass panel with a laminated veneered lumber core for the solid feel of wood, the durability of fiberglass, and the security of steel, without the rusting, rotting, denting, or ongoing maintenance. It’s a single door system designed to outperform each individual material.

Yes! Renewal by Andersen Ensemble® entry doors are built for exceptional energy efficiency, helping Eastern NY homeowners stay comfortable through cold winters and warm summers.

Each door features a CFC-free foam core that provides superior insulation compared to solid wood or steel, reducing heat transfer through the door panel. The continuous dual-composite frame creates a tight thermal barrier that resists expansion and contraction, preventing gaps and drafts from developing over time.

Advanced weatherstripping around the full perimeter of the door seals out air infiltration, and optional High-Performance™ Low-E4® glass in decorative door lites helps block unwanted heat gain and loss while still allowing natural light inside.

Because every Ensemble® entry door is custom-sized and professionally installed, you get a precise fit that eliminates the energy-wasting gaps common with off-the-shelf doors. The result is a more comfortable home, lower heating and cooling bills, and a front door that performs as well as it looks.

Absolutely. Every Ensemble® entry door from Renewal by Andersen is custom-built to complement your home’s architecture and reflect your personal style.

You can choose from a variety of panel designs, from classic raised-panel styles to clean, contemporary flat-panel options, and select the glass configuration that works best for your home. Options include full-light doors with expansive glass for maximum natural light, partial-light designs with upper glass and a solid lower panel, and solid doors for complete privacy and security.

Color options include a range of durable exterior finishes that resist fading and weathering, along with coordinating interior colors to match your décor. You can also personalize your door with decorative hardware, sidelights, and transoms to create a truly one-of-a-kind entrance.

Your Renewal by Andersen of Eastern NY design consultant will walk you through all available options during your free in-home consultation, helping you design a door that’s uniquely yours.

Ensemble® entry doors are engineered to stand up to the toughest conditions, and that’s especially important for homes in Eastern New York, where cold winters, ice, rain, and temperature swings take a toll on exterior doors.

The scratch-resistant fiberglass panel won’t dent like steel, rot like wood, or warp from moisture and humidity changes. A full-perimeter composite edge seals the door against water intrusion and insect damage, while the continuous dual-composite frame resists expansion and contraction across extreme temperature ranges.

Inside, the laminated veneered lumber skeleton provides structural stability and impact resistance, and the CFC-free foam core maintains its insulating properties for years without settling or degrading.

Every Ensemble® entry door is also tested to rigorous performance standards before it ever reaches your home. Combined with professional installation and one of the strongest limited warranties in the industry, you can count on your door to look great and perform beautifully season after season.

Yes, replacement windows are one of the most effective home improvements for increasing your property’s value. According to industry research, homeowners who choose Renewal by Andersen for their window and door replacements can expect their home to be worth more as a result.

High-quality replacement windows appeal to buyers because they signal that the home has been well-maintained and upgraded with lasting, energy-efficient products. Prospective buyers recognize the immediate benefits: lower energy bills, better comfort, improved curb appeal, and the peace of mind that comes with a strong warranty.

Unlike some home improvement projects that are purely cosmetic, replacement windows deliver tangible, everyday returns (from reduced heating and cooling costs to quieter, more comfortable living spaces) while also boosting resale value when it’s time to sell.

For Eastern NY homeowners looking to get the best return on a home improvement investment, Renewal by Andersen windows offer a combination of lasting performance and real financial value.

While DIY window replacement might seem like a way to save money upfront, it often leads to costly problems down the road. In practice, DIY isn’t an option with Renewal by Andersen at all — our custom-fit windows can only be purchased from and installed by an authorized Renewal by Andersen location, because the product and the installation are warranted together as one system. Window installation requires precision – even small errors can cause air and water leaks, poor insulation, difficulty operating the windows, and structural damage to the surrounding wall.

Improper installation can also void the manufacturer’s product warranty, leaving you without coverage if something goes wrong. And because most DIY installations use stock-size windows rather than custom-built units, you’re more likely to end up with visible gaps, shimmed frames, and compromised energy efficiency.

A full-service replacement company like Renewal by Andersen handles every step, from precise measurements and custom manufacturing to expert installation and cleanup. There’s one point of accountability for the entire project, and both the product and the installation are protected by warranty.

For Eastern NY homeowners, professional installation is especially important. Our climate demands tight, weatherproof seals that perform through harsh winters and humid summers and that requires the skill and training of experienced installers.

When you invest in Renewal by Andersen windows, you’re not just paying for the window itself – you’re getting a comprehensive, full-service experience that’s designed to deliver lasting value.

Your project includes a free in-home design consultation with a knowledgeable specialist, precise custom measurements, and windows that are built to order using our exclusive Fibrex® composite material and energy-efficient glass. Professional installation by trained experts is included, along with a thorough cleanup and removal of your old windows.

Everything is backed by one of the strongest limited warranties in the industry, covering glass, frames, hardware, and installation with a single point of contact for any future service needs.

This all-inclusive approach means no surprise costs, no coordinating between separate contractors and suppliers, and no gaps in warranty coverage. While the upfront investment may be higher than a basic window purchase, the total value, in quality, performance, energy savings, and peace of mind, makes Renewal by Andersen a smart long-term investment for your home.

The honest answer is: as soon as you notice a problem. Every month you wait with drafty, inefficient windows is another month of higher energy bills, less comfort, and potential damage from moisture or air infiltration.

That said, Renewal by Andersen installs windows year-round in Eastern New York. Spring and fall are popular because of milder weather, but our installation teams are fully equipped to work in winter and summer as well, replacing windows one at a time to keep your home comfortable throughout the process.

There can also be advantages to scheduling during off-peak seasons. Winter and early spring appointments often have shorter wait times, and seasonal promotions may offer additional value.

The most important factor isn’t the time of year – it’s the condition of your current windows. If you’re noticing drafts, condensation between panes, rising energy bills, or difficulty opening and closing your windows, the best time to replace them is now.

The Ensemble® entry door from Renewal by Andersen is a premium replacement door engineered to combine the best qualities of today’s leading materials into one high-performance system.

Each Ensemble® door features a continuous dual-composite frame that resists rot, rust, and warping for exceptional durability and weather resistance. The door panel itself is made from a scratch-resistant fiberglass skin reinforced with a laminated veneered lumber skeleton, giving it the solid feel and structural integrity of a traditional wood door without the maintenance.

Inside, a CFC-free foam core provides superior insulation, helping keep your home comfortable and energy efficient year-round. A full-perimeter composite edge protects against moisture intrusion and insect damage, ensuring long-term performance even in the harsh Eastern NY climate.

Every Ensemble® entry door is custom-built for your home and professionally installed by Renewal by Andersen of Eastern NY, so you get a precise fit, a tight seal, and a beautiful entrance that’s built to last.

Most Renewal by Andersen window replacement projects are completed in one to two days, depending on how many windows you’re replacing and the complexity of the openings. A typical whole-home project of 8 to 12 windows is usually a single-day job for our crew.

Because your windows are custom-built to your home’s exact measurements before installation day, there’s no on-site cutting, fitting, or guesswork. Our Certified Master Installers remove each old window, prepare the opening, set and seal the new unit, and finish the interior and exterior trim — working one window at a time so your home is never left open to the weather.

Before we leave, we clean the workspace inside and out, haul away your old windows, and walk the finished installation with you. Your design consultant will give you a firm timeline for your specific project at your in-home consultation, so you know exactly what to expect before work begins.

Renewal by Andersen of Eastern NY serves homeowners throughout the Capital Region and Hudson Valley, with locations in Schenectady and Middletown. That includes Albany, Troy, Clifton Park, Saratoga Springs, Latham, Newburgh, Poughkeepsie, and the surrounding communities.

Renewal by Andersen windows and doors are sold and installed exclusively through local Renewal by Andersen locations — they aren’t available through big-box retailers, online sellers, or independent contractors. That’s what allows one team to stand behind the product, the installation, and the warranty together.

If you’re not sure whether your address falls within our service area, give us a call or send us a message. We’ll confirm right away, and if your home is served by a different Renewal by Andersen location, we’ll point you to the right team.

No. A properly built and professionally installed patio door is every bit as secure as any other exterior door on your home — and in most cases, more secure than the aging door it replaces.

Renewal by Andersen patio doors are engineered with reinforced multi-point locking hardware that secures the panel at several points along the frame rather than a single latch. Sliding doors include an anti-lift design so the panel can’t be forced off its track, and French patio doors use a heavy-duty mortise lock system. Tempered safety glass is standard, with impact-resistant options available.

Installation matters just as much as hardware. Because every door is custom-measured for your opening and installed by our Certified Master Installers, there are no shims, gaps, or loose frames for someone to pry against — the weak points that make older patio doors vulnerable in the first place.

The result is a door that opens your home to more light and easier access to your outdoor space without asking you to trade away peace of mind.

Yes. Swapping a sliding glass door for a hinged French patio door is one of the more popular changes homeowners make, and in most homes it’s straightforward.

Because every Renewal by Andersen patio door is custom-built to your opening, we’re not limited to replacing what’s already there with the same style. Your design consultant will measure the existing opening and confirm what will fit — most standard slider openings accommodate a French door directly, and where the opening needs adjustment, our installers handle the framing as part of the project.

The change is worth considering if you want a wider clear opening for moving furniture or hosting, a more traditional look, or a threshold without a track running underfoot. If you’d rather keep the space-saving footprint of a slider, we can also replace it with a new, better-sealing sliding door.

Either way, you’ll see the options side by side during your free in-home consultation, so you can compare the look, the operation, and the cost before deciding.