Renewal by Andersen® has been serving American homes for decades. As a window replacement subsidiary of Andersen Corporation, our parent company, we aim to revolutionize the industry one installation at a time. Through the top-notch products and services we provide, we continue to wholeheartedly follow our long-standing tradition of quality, craftsmanship and innovation.
Renewal by Andersen of Eastern NY, your local window contractor, is pleased to announce that it has once again earned the prestigious Green Diamond Service Award from Renewal by Andersen. Read on to learn more about this important milestone and what this means for homeowners looking to invest in our products and services.
About Renewal by Andersen’s Green Diamond Award
This award reflects exemplary customer satisfaction. It is presented to local affiliates that receive the highest scores on the company’s Homeowner Satisfaction Surveys conducted during the previous year. To be given this special recognition, the affiliate must meet or exceed certain criteria.
A local affiliate is awarded the Green Diamond Service Award if it is able to accrue satisfactory responses from homeowners after having their replacement windows installed. In particular, it must have met or exceed a minimum customer rating of 95 in response to this question: “How likely would you be to recommend Renewal by Andersen to a friend or neighbor?”
What This Means for Us
The Green Diamond Service Award validates our efforts to give our customers the best window replacement experience possible. Ever since we started, we have been up to the task of bringing Renewal by Andersen’s Signature Service, which combines an exclusive product, a simple yet superior process, and the best people in the industry.
As your premier window company in the local area, this milestone serves as a constant reminder that our jobs don’t end after we have installed your replacement windows. We promise to be there for you, whether it be two weeks after completing the project or two decades. We are always ready to listen to your feedback, questions and concerns.
What This Means for You
When you work with a Green Diamond Service Award recipient like us, you can be sure to receive the highest quality of service. We will guide you throughout the entire process, during which we’ll discuss your needs, communicate transparently and regularly, perform the job the right way, and be ready to serve you further even after the project has finished.
The process begins with our free in-home consultation. If you aren’t sure which of our windows would best suit your needs and preferences, our trained design specialists will visit your home at a time that fits your schedule. We’ll discuss your options and work with you to come up with a solution that would satisfy your needs.
Whether you have a traditional or modern home, there’s a perfect window style just for you. We can help you pick the right one depending on the overall design of your living space. The good thing about this is that you are given the freedom to customize your windows.
Apart from an array of window styles, your local window contractor also offers numerous customization options for each product. You can choose from our wide selection of window frame colors and finishes to find the option that best complements siding and trim, as well as grilles and hardware to accentuate the style of your new units.
From there, we’ll schedule your technical measurement appointment. Our project technicians ensure accuracy and will be happy to answer any last minute questions you might have before sending in the order for your fully customized windows.
In creating our replacement windows, our window company utilizes only the best in terms of material components. Whether you choose casement, double-hung, picture, sliding windows or a combination of these, you’ll enjoy the benefits of our exclusive Fibrex® frame material. This innovative composite material fuses the strength and durability of wood with the low-maintenance properties of vinyl. Made of 40% reclaimed wood fibers by weight and 60% polymer, it can withstand extreme temperature fluctuations and is guaranteed not to chip, rot, fade or corrode.
Our Fibrex frames are paired with one of four high-performance glass options, a combination that ensures our windows will improve your home’s energy efficiency and aesthetics. The High-Performance™ Low-E4® glass, for example, is 45% more energy-efficient in summer and 56% more energy-efficient in winter than regular glass.
As we always remind our customers, however, the quality of the window is only as good as the quality of the installation. Our professional craftspeople have the experience to properly install your windows in a clean, considerate and skillful manner. In fact, we’ll treat your home as if it is our own—we’ll haul away your old window units and debris and thoroughly clean up the job site after the installation is finished.
The post-installation walk-through and inspection comes next. As your local window contractor, we want to showcase the installed product to you. We’ll demonstrate how to properly operate the window and also provide you care and maintenance tips to help you make the most of it.
Our window products are backed by strong warranties that cover materials and installation. We’ll go out of our way to show to you how you can leave feedback about the process. Indeed, we want our customers to feel delighted and satisfied, so your feedback is highly valued.
Renewal by Andersen of Eastern NY is your one-stop source of replacement windows and doors. We are the window company to reach out to when you want to improve your home. Call (866) 479-1700 or fill out our contact form to request a free, in-home consultation.